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Frequently Asked Questions - FTP

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Frequently Asked Questions - FTP



How do I get my web pages and graphics from my computer to Elite Host?
In order to get your web pages and graphics from your computer to our servers, you will need to use an "FTP" program. FTP stands for File Transfer Protocol. For a short tutorial on FTP and how to use it, visit our FTP resource page.

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What do I enter into my FTP program to upload my files?
Although each FTP program does basically the same thing, each has its own way of doing it. Here are some basics to remembers:

  • Under a Name or Profile heading, type in the name of your account. If your account is called "My Company", type in "My Company" (without the quotes).
  • If you are given an area to type in a "Host Name", use: www.elitehost.com
  • Use either an Automatic or Unix type setting for "Host Type".
  • Your UserID will be the same as your Profile, but make sure to use no spaces between words, and only lowercase letters. If your Profile is "My Company", your User ID would be "mycompany" (without the quotes).
  • Your Password is cAsE sensitive and must be typed exactly as you submitted it to Elite Host on your order form.
We are bulding step-by-step graphical tutorials on how to use several FTP programs. These should be available shortly at our FTP resource page.

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